Increase your eCommerce Sales by 20% with Translations
Nowadays, eCommerce has been an integral part of our daily lives. Every time we buy or sell products online, we are already engaging in eCommerce. Any online transactions like internet banking, online tracking, and payment choices are included in eCommerce.
From the perspective of business owners, how can you really improve your eCommerce, and reach customers around the globe, no matter where they are? read more
Nowadays, eCommerce has been an integral part of our daily lives. Every time we buy or sell products online, we are already engaging in eCommerce. Any online transactions like internet banking, online tracking, and payment choices are included in eCommerce.
From the perspective of business owners, how can you really improve your eCommerce, and reach customers around the globe, no matter where they are?
It is by communicating to your customers wherein you can advertise your products with them. But we all know if you want to reach larger consumers you need to understand what they need the most.
Using translations to communicate can help you understand better what your customer needs, and can be the key to increase your sales up to 20%.
By providing multilingual customer service, you are upscaling your brand on a global scale and can connect you to a wider range of customers.
Here are some of the plugins that can help you have seamless communication across cultures:
1. Improved Translations provided by Google Translate for Zendesk Chat
This helps your team to improve your translation capability which helps you to be more accurate regarding sentence structures and grammar.
You can choose to translate any incoming and outgoing messages on your website and socials, which makes it easier for you to communicate to people around the world no matter the language they speak.
2. Google Translate for your Zendesk
Google Translate lets you communicate to wider consumers even in different languages. It helps you to understand them in a faster and hassle-free way.
It detects language which is configured in your Zendesk chat's personal setting. There will be a pop-up to indicate that your customer is typing in a different language, which you will have a choice to TRANSLATE or DISMISS. Your response will be a translated version in their native language.
All these plugins will help you save time and grow your business by reaching out to customers not only around your area but also around the globe to places you cannot even imagine reaching before. More customers to reach, more sales for your business.